Insurance carriers don’t have a customer service problem. They have a workflow problem. Every day, your team gets bogged down in repetitive service requests – ID cards, address changes, billing questions, and policy documents. None of these is complex. But…
Your policy admin system isn’t the problem, but it’s not the whole solution, either. Carriers have invested millions into platforms like Duck Creek, Majesco, Guidewire, and others – rightfully so. These policy admin systems (PAS) are essential for managing data,…
Vertafore is everywhere. Their tools are some of the most widely adopted in the insurance industry. But adoption doesn’t always equal satisfaction, and when you read the reviews, a more nuanced picture appears. We reviewed over 50 verified user reviews…