About Dickey Insurance
$10M Premium Agency
Personal lines agency that has grown to $10M in written premium in 3 years.
Single Texas Location
Located outside San Antonio Texas.
10 Full Time Employees
10 employees sell and service the entire book of business.
The Challenge
Clients were frustrated juggling multiple carrier apps or had no digital access at all. Many carriers didn’t offer online portals, making it hard to get documents like ID cards or policy info. The agency wanted clients loyal to their brand, not GEICO or Progressive. But without a simple, branded solution, they struggled to stay visible and connected.
The Solution
The agency rolled out GloveBox and built it into their sales and service workflows. A dedicated team member made sure every new client was set up right away, with automated follow-ups to drive adoption. Clients were told to use the agency’s app, not the carrier’s. Everything they needed was now in one place, under the agency’s brand, right on their phone.
The Results
Adoption quickly jumped to 90 percent or more among new clients. Even clients without documents were logging in and using the app regularly. The agency is now top of mind, with their logo sitting on clients’ phones year-round. Service is smoother, clients are happier, and the agency’s brand stays front and center during every interaction.
"We love the system. It's easy to use. I have it on my phone, and I show people at barbecues and events. They think it's awesome."
Charles Dickey
Dickey Insurance
GloveBox Gives You Everything You Need To Deliver A Better Customer Experience
and grow your profitability significantly:
The Top Independent Insurance Agencies Are Already Using GloveBox To Reduce Services Costs & Generate New Referrals
“My agency is over $25M in premium, and each of my CSRs can handle 2X the amount of premium that you typically see in a manual style agency, and I relate that directly to GloveBox.”
Grant Weber
TruSummit Insurance
You're Seconds Away From Delivering A Superior Customer Experience While Becoming 10x More Efficient & Profitable:
Schedule a demo call with our team and start inviting your customers immediately
- Built-in rollout to accelerate customer adoption
- Included 1-on-1 training for your entire team
- Immediately reduce service costs by 20%+
“I have had GloveBox for a year now and have grown my agency because of this option that my clients can use. They LOVE having an app for their phone that holds all of their insurance policies…no matter what carrier they have. I plan on growing my client base with GloveBox! — Denise Laine, Laine Insurance